Practical Equality Rights in Welfare Benefits Advice

A practical handbook designed by and for the voluntary sector.

It shows how we can identify issues and use equality and human rights legislation more effectively in welfare benefits advice.  And if you prefer, you can also download a ‘Quick Guide’ version of this handbook (pdf).

Download a larger text version of the Quick Guide (16pt).

  • Research and Reports Image
    Get Started
  • Delivering Discrimination Advice image.
    Is it discrimination?
  • The Law (In Plain English) image.
    Solving problems with equality rights
  • Managing Discrimination Advice
  • Showing the Equality Impact of Benefits Advice
  • Delivering Advice image.
    Case Studies
  • FAQ image.
    A-Z of equality rights
  • Get Involved image.
    Get Involved


Developed with support from the Equality and Human Rights Commission.

This is a working version of the digital handbook, and we will be making improvements. Please do send us your feedback and suggestions to: