The Joseph Rowntree Foundation have released a call for a project to carry out deliberative qualitative research to explore the experiences of Universal Credit (UC) claimants, as full service is rolled out in Glasgow.
They want to hear from claimants, work coaches and local support agencies about what is working well, and what needs to change, to help drive improvements to policy and practice.
Applications close on 31 August 2018.
Timescale: 9 months with project completion by the end of June 2019.
Budget: Up to £40k (including VAT and expenses).
The research aims to:
- Explore the experiences of claiming UC, for different household types, over a period of six months (with a particular focus on those in work) and identify their priorities for improvement
- Explore the views of Jobcentre Plus (JCP) work coaches on UC roll out and service delivery to working age families, and identify their priorities for improvement
- Explore the perspectives of relevant, local stakeholders in Glasgow who have a support role (e.g. housing, advice, debt, health) to identify their priorities for improvement
- Explore the awareness, promotion and uptake of Scottish-specific flexibilities and wider policy levers
- Distil these perspectives into a set of recommendations for improvement (policy or practice) that include creating a stronger role for those with lived experience.