Government guidance on ‘Providing services for transgender customers’

Providing services for transgender customers: a guide was published by the Government Equalities Office in November 2015.

This guide, produced in partnership with Gendered Intelligence, sets out guidance and good practice examples to help service providers ensure transgender people are welcomed, included and valued as customers, clients, users or members, and to ensure they are treated fairly and appropriately. It also aims to help service providers comply with the law.